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Getting the right support…

SWISSGEAR products are manufactured under license from Wenger S.A. by various companies around the world. Please click on the appropriate section below and review the information provided to get support for your particular item.

Group III International
1-405-607-9477 or by email at bulksales@swissgear.com
Mon - Fri 9 AM to 5 PM EST (excluding holidays).

SWISSGEAR/WENGER items purchased on this website or in U.S. retail stores:

Group III International
1-954-884-4947 or by email at customersupport@swissgear.com
Mon - Fri 9 AM to 5 PM EST (excluding holidays).

SWISSGEAR Business Bags:

TRG/Victorinox/Swiss Army
1-888-678-0717 (option 4 then 2) or by email at service@swissarmy.com

SWISSGEAR/WENGER items purchased in Canada:

Holiday Group, Inc.
1-866-325-0660 or by email at service@holiday.ca

SWISSGEAR Business Bags purchased in Europe:

TRG Victorinox
+44 (0) 116 234 4602 or by email at service.travelgear.hq@victorinox.com

SWISSGEAR/WENGER Camping Backpacks:

Established Brands
1-612-335-9500 or by email at kstudt@citiesms.com

Victorinox Swiss Army Luggage and Backpacks:

TRG/Victorinox/Swiss Army
1-888-678-0717 (option 1 then 1) or by email at travelgearservice@swissarmy.com

Victorinox Swiss Army Inc.
1-800-243-4032 or by email at consumerinquiries@swissarmy.com
Mon - Fri 9 AM to 5 PM EST (excluding holidays).

QUICK TIP: How to check who made your SWISSGEAR item?

If you recently purchased the item, a quick review of the hang tag would be the best way to identify the maker of your officially licensed SWISSGEAR product. If you no longer have the hang tag, look inside the smaller front compartment for a sewn in SWISSGEAR label. This label often has the manufacturer listed at the bottom or on the reverse side.