The rubber tires disintegrated within a year
"Within the first few uses, I noticed a pulsing sound from the wheels that grew louder and louder over the first year of use until the rubber wheel covering completely failed. Everything about the bag is fantastic except the wheels and there seems to be no way to replace or service them. I travel extensively for work but have only rolled this on sidewalks, parking lots, and smooth terrazzo floors of airports. There seemed to be imperfections (air bubbles, perhaps?) under the rubber surface of the wheel that caused the failure. Purchased in March 2025 and the tire failed by September 2025."